If you register online, we will ask you for some personal information. We will use this information to match you to your accounts that we hold. We will match the information you provide against existing account information, so please ensure that you are as accurate as possible. For example, if you have a name that is readily shortened (e.g. Robert shortened to Bob or Jennifer shortened to Jen), please ensure that you use the version that you use for your Principality accounts. We will also ask you for an email address that we can use to contact you as a part of the registration and activation process.
Once you have successfully registered, we will send you two codes to allow you to activate your registration details. We will send one code to the postal address we currently hold for you. Once this code is delivered to your postal address, you will need to log back onto Your Account using your User Id (P-number), Password and Memorable word and you will be directed to enter your postal activation code.
Once you have completed this step successfully, we will send you an email containing a final code to the email address you have registered with. Entering this code completes activation and you will be able to see any savings and mortgage products you hold with us. If your account details do not match the details you register with: for example, if you have changed your name or address and not told us about the change, we will not be able to register you until you have corrected the changed details on our records. You can do this by contacting your local branch or by writing to us at:
Principality Building Society
PO Box 89
If you have any difficulties with the registration or activation processes, you can call us on 0330 333 4000 and we will be happy to help you, we’re open 8am-8pm Mon to Fri and 9am – 1pm Sat. You can also view our Frequently Asked Questions which offer guidance on the registration and activation process.